FAQs

What is your turn around time?

Each order becomes a personal commitment — from prompt communication with suppliers to the careful orchestration of logistics. We take pride in the art of quick and efficient order processing, ensuring that every product finds its way to our customers with a speed that matches our dedication. It's not just a business, but a personalized promise to deliver satisfaction one order at a time. All in the name of not over producing products, within 24 hours the order will be processed and within 5 days will be shipped out. Depending on distance from the closest warehouse it can take anywhere from 2 to 10 business days to ship to you.

 

Consistency

Consistency in DTG (Direct-to-Garment) shirts refers to maintaining uniformity in print quality, color accuracy, and overall appearance across multiple shirts in a production run. This ensures that each shirt looks similar and meets quality standards. Factors such as proper pre-treatment, accurate color calibration, and consistent printing conditions contribute to achieving this consistency.

 

What kind of material are the shirts and sweaters?

For the shirts its as follows:

  • 4.5 oz./yd² (US) 7.5 oz./L yd (CA), 100% ring-spun cotton, 30 singles
  • Antique colors & Sport Grey are 90/10 cotton/polyester
  • Dark Heather & Heather colors are 65/35 polyester/cotton
  • Graphite Heather is 50/50 cotton/ polyester
  • Modern classic fit
  • Narrow width, rib collar
  • Taped neck and shoulders for comfort and durability
  • Tear away label

The Sweaters are as follows:

  • 8 oz./yd² (US) 13.3 oz./L yd (CA), 50/50 cotton/polyester, 20 singles
  • Heather Sport colors are 60/40 polyester/cotton
  • Safety Green is compliant with ANSI / ISEA 107 high-visibility standards
  • Classic fit
  • 1x1 rib with spandex for enhanced stretch and recovery
  • Tear away label

 

What are the wash instructions?

For best results cold wash separately with a mild colour safe detergent like woolite, do not use fabric softener, do not bleach. Tumble dry on a lower heat setting. All garments are pre-shrunk. 

From my personal knowledge I actually prefer to wash on cold with any detergent, hang dry and then Tumble no heat for any stiffness or slight wrinkles.